Windows 11 ARM64

[Stuart Burton]

Hi Giorgio,

Tried but no difference, thank you. I only have the one dive computer interface so could not try an alternative. I don't really want to buy another just for testing given that it works on every device but this one.

Kind regards,
Stuart Burton
 
> It may seem naive, but just to rule out power issues,I would try to connect the dive computer and the table using a powered hub and/or different cables
> Il sab 5 ott 2024, 14:46 Stuart Burton <stuart at have-scope.co.uk> ha scritto:

>> Hi Jef,

>> That's because I am an idiot. What an embarrassing start.
>>  
>> The previous log file was from my Windows 10 laptop which did work. (but is far too large to take on holiday)
>>  
>> Please find attached two log files of failures on my Windows 11 ARM64 tablet

>> Kind regards,
>> Stuart Burton
>>  
>>> Stuart,

>>> The attached log file shows a successful download without any errors. Is this log file from another download attempt than the one you are reporting? To be able to help with a failure, I need to see the log file from the failed attempt. Now I can only say the log shows no problem at all.

>>> Jef

>>> On 4/10/2024 18:26, Stuart Burton wrote:
>>>> Hi,
>>>>> Sven Knoch of divinglog.de suggested I ask here.
>>>>> Having upgraded my tablet to Windows 11 ARM64 (from Android) I decided to > install Diving Log 6.0 to test for this years dive trip.
>>>>> The dive computer is Suunto Zoop (not Novo)
>>>> I am using a USB interface from smartinterface.de and have loaded the latest > FTDI signed ARM64 drivers. The interface shows as a serial port on COM3.
>>>> The dive download fails with error ERROR: DC_STATUS_PROTOCOL after starting > communication.
>>>> Logfile is attached.
>>>> I have downloaded the latest libdivecomputer version from the Diving Log website.
>>>> The dive computer has plenty of battery life.
>>>>> Trying Suunto SDM3.1.0 shows some communication with the Zoop (serial number) > but does not download dives. There are 46 dives present on the Zoop.
>>>>> I would be grateful for any help making this work.
>>>>> Kind regards,
>>>> Stuart Burton

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>> devel at libdivecomputer.org
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