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Hi Giorgio,<br/>
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Tried but no difference, thank you. I only have the one dive computer interface so could not try an alternative. I don't really want to buy another just for testing given that it works on every device but this one.<br/>
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Kind regards,<br/>
Stuart Burton<br/> </span><p><span style=" font-family:'calibri'; font-size: 12pt;"></span></p><p></p><blockquote class="rt"><div dir="auto"><div dir="auto"></div>It may seem naive, but just to rule out power issues,I would try to connect the dive computer and the table using a powered hub and/or different cables<div dir="auto"><br/><div dir="auto"><br/></div><div dir="auto"><br/><div class="gmail_quote" dir="auto"><div class="gmail_attr" dir="ltr">Il sab 5 ott 2024, 14:46 Stuart Burton <<a href="mailto:stuart@have-scope.co.uk" rel="noreferrer" target="_blank">stuart@have-scope.co.uk</a>> ha scritto:<br/></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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Hi Jef,<br/>
<br/>
That's because I am an idiot. What an embarrassing start.</span><p><span style="font-family:'calibri';font-size:12pt"> </span></p><p><span style="font-family:'calibri';font-size:12pt">The previous log file was from my Windows 10 laptop which did work. (but is far too large to take on holiday)</span></p><p><span style="font-family:'calibri';font-size:12pt"> </span></p><p><span style="font-family:'calibri';font-size:12pt">Please find attached two log files of failures on my Windows 11 ARM64 tablet</span></p><br/>
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Kind regards,<br/>
Stuart Burton<br/> </span><p><span style="font-family:'calibri';font-size:12pt"><u></u> <u></u><u></u><u></u></span></p><blockquote>Stuart,</blockquote><p><br/></p><blockquote>The attached log file shows a successful download without any errors. Is this log file from another download attempt than the one you are reporting? To be able to help with a failure, I need to see the log file from the failed attempt. Now I can only say the log shows no problem at all.</blockquote><p><br/></p><blockquote>Jef</blockquote><p><br/></p><blockquote>On 4/10/2024 18:26, Stuart Burton wrote:<blockquote>Hi,<blockquote>Sven Knoch of <a href="http://divinglog.de" rel="noreferrer noreferrer" target="_blank">divinglog.de</a> suggested I ask here.<br/>
Having upgraded my tablet to Windows 11 ARM64 (from Android) I decided to > install Diving Log 6.0 to test for this years dive trip.<br/>
The dive computer is Suunto Zoop (not Novo)</blockquote></blockquote><blockquote>I am using a USB interface from <a href="http://smartinterface.de" rel="noreferrer noreferrer" target="_blank">smartinterface.de</a> and have loaded the latest > FTDI signed ARM64 drivers. The interface shows as a serial port on COM3.<br/>
The dive download fails with error ERROR: DC_STATUS_PROTOCOL after starting > communication.<br/>
Logfile is attached.<br/>
I have downloaded the latest libdivecomputer version from the Diving Log website.<br/>
The dive computer has plenty of battery life.<blockquote>Trying Suunto SDM3.1.0 shows some communication with the Zoop (serial number) > but does not download dives. There are 46 dives present on the Zoop.<br/>
I would be grateful for any help making this work.<br/>
Kind regards,</blockquote></blockquote><blockquote>Stuart Burton</blockquote></blockquote><p><br/></p></div><u></u><br/><span style="font-family:'calibri';font-size:12pt">
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